By Roy E. Bahat, Thomas A. Kochan and Liba Wenig Rubenstein
Source: Harvard Business Review
Business leaders today are confronting labor challenges of the greatest consequence. Because of inflation and the pandemic, workers feel less secure in their jobs and uncertain about whether they can afford a decent life—trends that have been mounting for decades. At the same time, they want more from their jobs: In addition to higher pay and dignified working conditions, they expect their employers to reflect their values. Thanks to social media, employees are able to communicate their expectations, experiences, and grievances in new ways. They can share privately with one another and widely with the public, in real time. They can connect with and enlist customers and other stakeholders as allies more easily than ever, making it harder for employers to suppress their voices. Given all these forces, it’s not surprising that a growing number of workers, across a wide range of industries and roles, are organizing.
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